Privacy Policy

Privacy Policy


At Soft Petalz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect
We collect information from you when you visit our site, place an order, or subscribe to our newsletter. The information we may collect includes:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely through payment gateways)

We may also collect non-personal information such as browser type, device type, and pages visited for analytics and performance improvements.

2. How We Use Your Information
We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase or inquiries

  • Send updates, promotions, or newsletters (only if you opt in)

  • Improve our website and customer experience

  • Comply with legal obligations

3. Protecting Your Information
We use secure servers and encryption to protect your personal data. Your payment information is processed through trusted and secure payment gateways and is not stored on our servers.

4. Sharing of Information
We do not sell, trade, or rent your personal information to others.
We may share your data only with trusted third parties who help us operate our website or fulfill your order (such as shipping companies or payment processors).
These partners are required to keep your information confidential and use it only for the services they provide to us.

5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand your preferences and improve our services.
You can choose to disable cookies through your browser settings, but this may affect how some features of the site function.

6. Your Rights
You have the right to:

  • Access and review the personal data we hold about you

  • Request corrections or updates to your information

  • Unsubscribe from marketing emails at any time

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our site after changes means you accept the updated policy.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
📞 Mobile: 631-708-5305
📧 Email: softpetalzzz@gmail.com
📍 Address: 194 Buckland Hills Drive, Suite 2080, Manchester, CT 06042, USA